Shipping policy
At SwitSh, we are committed to delivering your order quickly, safely, and efficiently.
Please review our shipping policy below for important information regarding order processing, shipping times, and delivery.
Order Processing
All orders are processed within 1–2 business days after payment is successfully confirmed.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high demand, processing times may be slightly extended.
Shipping Time
United States
📦 Estimated Delivery Time: 5–7 Business Days
We currently ship exclusively within the United States.
Please note that delivery times are estimates and may vary due to circumstances beyond our control, including carrier delays, weather conditions, holidays, or unexpected logistics disruptions.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Please allow 24–48 hours for tracking updates to become available.
Shipping Costs
Shipping costs are calculated at checkout.
Occasionally, SwitSh may offer free shipping promotions on qualifying orders.
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping information provided at checkout is accurate and complete.
SwitSh is not responsible for orders shipped to incorrect addresses provided by customers.
Additional shipping charges may apply if a package must be reshipped.
Delayed Deliveries
While we strive to meet all estimated delivery times, occasional delays may occur due to factors outside our control.
If your order has not arrived within the expected timeframe, please contact our support team and we will gladly assist you.
Damaged or Missing Items
Please inspect your package upon delivery.
If your order arrives damaged, defective, or incomplete, please contact us within 48 hours of delivery and include:
- Your order number
- Photos of the product
- Photos of the shipping packaging
- A brief description of the issue
Our team will review your request and provide an appropriate resolution.
Contact Us
If you have any questions regarding shipping, delivery, or your order status, please contact us:
📧 Supporteam@switshofficial.com
We are always happy to help.